Eric Albuja Shares Strategies for Scaling Global Travel Operations

The travel industry is growing fast, and businesses need smart strategies to manage global operations. Eric Albuja , Senior Manager at Navan, a travel tech company in Palo Alto, has years of experience helping organizations expand while keeping services smooth and reliable. He shares practical ways to scale global travel operations without losing quality or customer trust. 1. Building a Strong Operational Framework A strong foundation is the first step in scaling global operations. Eric explains that clear systems, policies, and guidelines help businesses stay consistent across different countries. Companies also need to follow local rules, manage risks, and prepare for disruptions like delays or regulation changes. Create simple, standardized processes for all regions. Always stay updated on global and local travel laws. Track performance with clear goals and metrics. Have backup plans for emergencies or unexpected changes. 2. Using Technology for Efficiency Technology makes glo...