Eric Albuja Explores How AI Is Shaping the Future of Travel
The travel industry is changing fast, and one of the main drivers of this change is artificial intelligence (AI). From booking your trips to making your travel experiences more personalized, AI is playing a huge role in how we travel today. Eric Albuja , a senior manager at a Palo Alto-based travel tech startup, specializes in global operations and service, and he is actively involved in how AI is improving the travel world. Let’s take a closer look at how AI is shaping the future of travel. 1. AI in Travel Booking and Customer Service Booking a trip used to mean spending hours searching for the best deals, but AI has made this process much faster and easier. Now, AI-powered tools like chatbots and virtual assistants can help travelers find flights, hotels, and activities. These systems are designed to give personalized recommendations based on your preferences and previous travel history. For example, many travel websites now have AI chatbots that are available 24/7 to answer qu...